❓ Frequently Asked Questions
FAQs
Are your crystals genuine?
Yes , all of our crystals are 100% authentic and ethically sourced. Each piece is carefully hand-selected to ensure quality, energy, and beauty.
Where do you source your crystals?
We work with trusted suppliers and miners worldwide who follow ethical and sustainable practices. This ensures every crystal is responsibly sourced and genuine.
Do you offer local delivery or pickup?
Yes! We offer free local delivery within a 50km radius of Tweed, Ontario on orders over $50. Local pickup may also be available just select it at checkout or contact us to arrange a time.
Do you ship across Canada and internationally?
Absolutely. We ship Canada-wide with flat-rate and free shipping options. We also ship to the internationally — shipping costs are calculated accroding to your destination.
How do I choose the right crystal for me?
We encourage you to shop by intention (healing, love, abundance, clarity, etc.) or by the stone that resonates most with you. Trust your intuition — the crystal often “chooses” you.
Are crystals safe for children or pets?
Crystals can be wonderful tools, but many are fragile or small and should be kept away from unsupervised children or pets. Always use with care.
Can I cleanse and recharge my crystals?
Yes! Common methods include moonlight, sound, smoke cleansing, or selenite. Each stone may have different care needs, so check before using water or sunlight.